Teju Katakam
Lead HR Business Partner @Flipkart
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WORK HISTORY
Lead HR Business Partner @Flipkart
Bengaluru, IN
Lead HRBP @ Customer Experience - Flipkart Feb 2023 - Present1. Strategically Managed HRBP Functions: Spearheaded HR Business Partner responsibilities for the Customer Experience (CX) department at Flipkart, supporting 1,200+ employees by driving strategic initiatives, operational efficiency, and leadership development.2. Vendor and SLA Management: Oversaw 10+ vendor partnerships, ensuring adherence to SLAs, NDAs, and company policies. Collaborated with BU heads on PR/PO negotiations, optimizing cost efficiency andcompliance. Payroll and Attendance Administration: Managed payroll processing and attendance tracking while addressing employee grievances and inquiries, ensuring compliance with organizational policies.4. Employee Engagement Initiatives: Designed and executed engagement programs for FTE and FTC employees, ensuring seamless event management and fostering a cohesive workplace culture.5. Talent Management and Recognition: Directed talent management processes, including R&R programs,awards, appraisals, retention and stakeholder collaboration. Created digital awareness campaigns (via Canva) for IDPs, PD cycles, and career growth opportunities.6. Diversity and Inclusion Leadership: Active member of the D&I council, driving diversity hiring initiatives,facilitating focus group discussions (FGDs), and promoting work-life balance (WLB) improvements.7. Key Strengths and Strategic Impact: Leveraged excellent communication and meticulous planning to enhance employee engagement, operational execution, and overall organizational effectiveness.
EDUCATION
Acharya Nagarjuna University
Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General
Master minds
Charted Accountant , Accounting and Finance
Andhra University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
Mastermind College of Education
MEC, E-Commerce/Electronic Commerce
Oxford English medium school
10th, General Studies
ABOUT TEJU KATAKAM
Experienced HR professional in Ecommerce & Q-commerce Industries from past 3 years. Had a…
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