Tej Khanna

About Tej Khanna

I\'m Tej Khanna, a dynamic professional with a passion for technology and a flair for…

Experience

1. IT Systems Manager

   Artsconnection

   Sep 2023 — Present · NY, US

   Performed administrative tasks for Microsoft 365, creating modifying and deleting user accounts, providing appropriatelicensing, providing appropriate access to teams, distribution lists and groups and tenant configuration.• Responsible for Microsoft Sharepoint site creation and managed data storage limits, managed access and permissions, andconfigured data retention policies.• Performed Microsoft Exchange message tracing, managed read and send permissions, managed mailbox creation, andmailbox maintenance.• Tracked message hygiene for various fishing attempts and managed blocked domains.• Created configured and managed a site permission management group management and authentication management.• Successfully led process migration from Caspio Backend Application to AirTable for user program registration of over Managed upkeep and live troubleshooting of backend SQL Database and wrote SQL queries to fetch data in order to respondto data requests.• Responsively created live solutions and performed regular Website maintenance, updates and data reporting on multipleWordpress based sites.• Key member of team involved in conceptualizing and executing multi year IT Strategic plan.• Utilized Microsoft Powerpoint to develop decks used in training staff on best practices of engaging with internal systems.• Aided onboarding efforts by creating user IDs in Microsoft cloud, granting Sharepoint access and endpoint deviceconfiguration and assignment.• Customized Microsoft Entra security and access policies on an as needed basis to provide flexible secure access for internalstaff.• Successfully integrated iPad MDM system for inventory management and device request management for internal staff.• Integrated and upkept ticket style personal IT support to over 100 users of both MacOS and Windows.