Tejitha Koluguri
Lloyds | Product Enthusiast | Business Analyst | Product Management | Building Customer Journey\'s
- Role
- Customer Journey Manager at Lloyds Technology Centre India
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Tejitha Koluguri
In my role as a Customer Journey Manager at Lloyds Technology Centre India, I worked on economic crime prevention products, focusing on developing and enhancing a cloud-based Customer Exits system hosted on GCP. I collaborated with the Lead Product Owner to prioritize business requirements, manage the product backlog, and define MVPs for high-value deliverables. Additionally, I captured and analyzed customer journeys, defined user personas, and implemented process improvements to optimize user experience and align with business objectives.As a consultant at Enquero, I apply my technical and analytical skills to design and implement solutions that improve the business processes, performance, and outcomes of clients from various industries. I have expertise in business requirements definition, financial analysis, lean six sigma, and project management office (PMO).I also leverage tools such as Power BI and Tableau to create and deliver data-driven insights and reports that support decision-making and strategy. I collaborate with stakeholders, deliver quality work, and exceed expectations. I am passionate about learning new technologies and trends, and solving real-world problems. I have a B.Tech degree in Electrical, Electronics and Communications Engineering from Keshav memorial Institute of technology.
Experience
Customer Journey Manager
Lloyds Technology Centre India
Sep 2024 — Present · Hyderabad, IN
Education
Upraised
Product management Launchpad
Jawaharlal Nehru Technological University
B.Tech, Electrical, Electronics and Communications Engineering
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