Tejavath Monica
Business Analyst | Bridging Business & Technology | Agile | Process Improvement | UAT | Data-Driven Solutions | Banking & E-Commerce
- Role
- Business Analyst at HSBC
- Location
- Lawrence, NJ, US
- LinkedIn followers
- 500 followers
About Tejavath Monica
As an Operations and Program Coordination professional with experience across education…
Experience
Business Analyst
Jan 2025 — Present · US
Collaborate with business users, product owners, and IT teams to gather, analyze, and document detailed requirements, creating Business Requirement Documents (BRDs) and use cases that translate business needs into clear, actionable solutions.• Facilitate workshops and meetings with stakeholders to ensure clear communication, manage expectations, and act as a liaison between business and technology teams, aligning project goals and driving successful delivery of banking solutions.• Assist in evaluating proposed solutions by working closely with technical teams, ensuring business goals and regulatory compliance are met, while supporting risk assessments and aligning deliverables with HSBC’s internal policies and industry standards.• Develop and execute test cases for User Acceptance Testing (UAT), coordinating with end-users to validate that delivered solutions meet documented requirements and resolve issues before final implementation.• Create detailed process flow diagrams, analyze workflows to identify inefficiencies, and recommend improvements that enhance operational efficiency, supporting digital transformation and process automation initiatives in retail banking.• Support project managers by tracking deliverables, managing scope changes, generating reports for senior management, and using Agile tools like JIRA and Confluence to effectively document and manage requirements throughout project lifecycles.
Education
Kasturba Gandhi College
Bachelor of Commerce - BCom
Indiana Wesleyan University
MSM IT Project management , ITM
JK Business School
Master in Business Administration
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