Tejaswini Joshi

Senior Product Manager @RBC

Toronto, ON, CA

Newcomer and Cultural Client Segment- 1) Accountable for accelerating Newcomer client acquisition- to increase newcomer clients to RBC through strategic partnerships, increased product cross sell, direct marketing and salesforce channels. 2) Responsible for optimizing end to end fulfillment process to enable digital account open for the RBC International Student GIC program- to create business requirements, solve for the current pain points in the digital account open process with special focus on creating new digital features and improving client experience. 3) Accountable for the Client Insights and Engagement Strategy- Develop an integrated post-acquisition client engagement and enablement strategy, and implement key tactics, combining internal client insights and external trend analysis with the goal of increasing share of heart and wallet. 4) Lead end-to-end planning and implementation of the ICICI bank credit card referral program aimed at acquiring 48K prospects to RBC within 4 months.