Tejasvi Ghate

About Tejasvi Ghate

Experienced insurance account manager with 7+ years in general and health insurance operations, proficient in regulatory compliance, risk assessment, and provider network coordination. Proven track record in improving client relationships and claims management, with a track record of increasing client satisfaction and policy endorsements. Skilled in operational efficiency improvements and client relationship management, underpinned by a broad 12-year professional background. Skilled at integrating regulatory frameworks into operational strategy, contributing impactful insights that optimize health insurance delivery and stakeholder engagement.

Experience

1. Key Account Manager

   Medi Assist

   Aug 2025 — Present · Mumbai, IN

   Currently responsible for managing end-to-end insurance operations for multiple corporate accounts, with a strong focus on compliance, operational efficiency, and service quality. The role involves close coordination with insurers, brokers, and internal teams to ensure smooth policy administration, accurate claim adjudication, and timely resolution of operational and claim-related issues.I lead a cross-functional operations team, driving performance through structured processes, MIS-driven monitoring, and continuous oversight of turnaround times, settlement ratios, and service-level adherence. A significant part of my role involves claims MIS preparation and analysis to support governance reviews, audits, and management decision-making.Additionally, I handle customer and corporate grievances, ensuring proper documentation, root cause analysis, and closure within defined regulatory timelines. My responsibilities also include supporting compliance monitoring and audit readiness by maintaining process discipline, data accuracy, and standardized reporting across operations.

Education

• Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019

  PGD Business Management, Business Administration, Management and Operations

  2015 — 2017

• Tuljaram Chaturchand College, Baramati, Dist.Pune 413102

  Bachelor of Science - BS, Microbiology, General

  2004 — 2007