Tejas Surve

About Tejas Surve

At HDFC Bank, the stewardship of a 100+ server environment for the UPI Project falls…

Experience

1. Senior Manager

   HDFC Bank

   Aug 2021 — Present · Mumbai, IN

   Working for UPI (Unified Payment Interface) Project. Digital Payment initiative in India. Strong background into capacity management, successfully overseeing the growth from 12 servers to now 150+ servers within 4 years, demonstrating a consistent growth rate of approximately 1150%. Active participation in closing Internal Audit, RBI CSITE observations reported for UPI application, ensuring compliance with regulatory standards. Engage with multiple teams and tools for seamless integration like Cyberark, LoadBalancer, Firewall, Security, Storage, Backup, Incident Management, ACG, ISG, SMTP, DNS, Network, Capacity etc. Work on problem tickets that are logged by the incident team, find resolution to problems and get the same resolved. Engage proactively with the incident management team to identify potential problems, plan and execute suitable projects to resolve the problem. Work with DR team for planning and participate in DR drills. Review the performance of the system on a periodic basis, identify potential system performance bottlenecks, get system architecture reviewed and changed wherever required to resolve the performance bottlenecks. Review the application technology stack for obsolescence, initiate projects for the upgrade of the application software stack when applicable, plan and execute the same. Initiate change and release tickets and follow the Change and Release Management processes defined for the projects and tasks initiated as part of Problem Management, Performance Management and Application Obsolescence Management. Domain knowledge of Load Balancer configuration, Security, DR drills. Co-ordinate with vendors for Patching and Baselining of DB, Middleware and OS As Individual Contributor performed parallel upgrade of Oracle WebLogic from 12c to 14c in Production environment.

Education

• Root Technologies, Redhat

  Redhat Certified Technician, Linux

  2005 — 2006

• Yashwantrao Chavan Maharashtra Open University

  BSc, Computers

  2002 — 2005

• Southern New Hampshire University

  Masters, Business Administration

  2009 — 2011

Skills

• Microsoft Sql Server
• Team Management
• Visual Basic
• Telecommunications
• Service Delivery
• Business Analysis
• Quality Assurance
• Troubleshooting
• Vendor Management
• Unix
• Project Management
• Pre-Sales
• Management
• Linux
• Requirements Analysis
• Cloud Computing
• Servers
• Itil
• Operating Systems
• Software Development
• Testing