Tejas Bhende
IT Support Engineer | Desktop Support | Active Directory | Office 365 | Azure AD | Intune | ServiceNow | Mumbai
- Role
- Desktop Support Engineer at Ingram Micro
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Tejas Bhende
Desktop Support Engineer with 1.9 years of hands-on experience in IT Infra, Windows…
Experience
Desktop Support Engineer
May 2025 — Present · Mumbai, IN
Provided L1 & L2 technical support to 500+ end users.Managed incidents and service requests via ServiceNow ensuring 99% SLA compliance.Configured and troubleshooted MFA, OKTA, and Azure AD authentication.Installed, upgraded, and maintained Windows OS and hardware components.Supported VIP users (CEO/CFO) with zero downtime.
Education
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Technology - BTech
2020 — 2024
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