Tejas Narvekar
TCS, Ex-Accenture | MBA, CSPO, Design Thinking, CX | Digital transformation & commercialisation
- Role
- Agm - Digital Transformation and Commercialisation at Tata Consultancy Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Tejas Narvekar
Digital delivery, consulting and commercialisation leader with an MBA, scrum product owner and design thinking certifications. 20+ years of cross industry experience including BFSI, Telecom, CPG, Health. Early career skill acquisition in people management, service delivery and Six sigma with BPOs. Post MBA, transitioned into highly fungible social media customer operations, analytics, business interlock and product leadership roles. Expertise at steering end-to-end onsite and offshore client lifecycle from thought leadership, through design workshops, solutioning, contracting to operations and client advocacy.
Experience
Agm - Digital Transformation and Commercialisation
Mar 2025 — Present · Mumbai, IN
Business operations solution design for BFSI BPS clients, aligning delivery, finance,technology and transformation teams, while facilitating opportunities from requirementqualification to TCO/ROI modelling, business case creation and transformation-led solutioning- Manage multiple parallel opportunity threads from requirement intake through complex solution iterations, response approvals and submissions, under express turnaround times.
Education
Henley Business School
Executive Full Time MBA, Business Administration
2008 — 2009
University of Mumbai
B. Sc., Microbiology and Food Technology
1997 — 2000
Skills
- Employee Engagement
- Manage Client Relationships
- Coaching
- Business Process Outsourcing (Bpo)
- Telecommunications
- Product Development
- Marketing Strategy
- Strategy
- Program Management
- Competitive Analysis
- Start-Ups
- Leadership
- Customer Service
- Online Reputation Management
- Customer Relationship Management (Crm)
- Lead Generation
- Market Research
- Management
- Call Centers
- Business Development
- Digital Marketing
- Team Management
- Saas
- Social Media Measurement
- Online Lead Generation
- Change Management
- Consulting
- Business Intelligence
- Training
- Social Media
- Performance Management
- Crm
- Employee Training
- Analytics
- Business Strategy
- Bpo
- Customer Engagement
- Entrepreneurship
- Social Crm
- Marketing
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