Tejashwini P
Technical Process Specialist with 3+ years of experience in Operations, Tech & Customer Support (Voice & Non-Voice), Sales
- Role
- Technical Process Specialist at Infosys BPM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Technical Process Specialist
Mar 2025 — Present · Bengaluru, IN
Managed customer service operations and escalations for B2C chat and ticketing platforms Collaborated with training teams to ensure upskilling and LMS optimization Contributed to automation and process enhancement initiatives improving turnaround time Generated actionable reports and participated in on-call resolution support
Education
Jyotinivas College
Bachelor of Science - BSC
2018 — 2021
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