Tejas Anand G.
Business Operations Lead | Technical Analyst | ERP | ITIL | SDLC
- Role
- Client Operations Lead at IQVIA
- Location
- Rutherford, NJ, US
- LinkedIn followers
- 500 followers
About Tejas Anand G.
An individual with a natural aptitude and interest in IT systems and data analysis. Key takeaways from my experience so far:• Creating clarity by drilling into the details and asking relevant questions.• Collecting information and drawing inferences based on the data (being resourceful).• Conscious effort to have a strong eye for scope accompanied by good realization of implementation constraints.Currently working on IQVIA’s Global Compliance Technology team implementing and supporting a SaaS based Global Compliance Platform for Pharmaceutical and Life-Science clients.
Experience
Client Operations Lead
Jul 2020 — Present · New York, NY, US
Completed a platform transition associated with product support services for eight large life-sciences companies over the course of three months ensuring uninterrupted services, data integrity and backlog documentation resulting in increased client satisfaction with the company\'s provided services- Analyzing and re-prioritizing a multi-year application backlog for a high profile client in the assigned portfolio, tested all associated bugs closing out any obsolete/irrelevant bugs, thus reducing the size of the backlog by 20% resulting in improved overall account health- Training a team of 15 junior analysts on supported systems, applications and processes for multiple clients enabling the application support department to service and onboard a multitude of new clients.
Education
New Jersey Institute of Technology
Master's Degree, Engineering/Industrial Management
2014 — 2016
University of Mumbai
Bachelor's Degree from Xavier Institute Of Engineering, Electronics and Telecommunication
2009 — 2013
Skills
- Microsoft Word
- Java
- Leadership
- Data Analysis
- Management
- Mysql
- Javascript
- C
- Programming
- Microsoft Office
- Team Management
- Engineering
- Research
- Sql
- Linux
- C++
- Manufacturing
- Powerpoint
- Microsoft Excel
- Windows
- Html
- Matlab
- Supply Chain Management
- Css
- Project Management
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