Tejas Sriram
Supply Chain Strategist | Data-Driven Decision Maker | Process Optimizer
- Role
- Service Operations Manager at Chipotle Mexican Grill
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Tejas Sriram
Hi, I’m Tejas — a results-oriented Supply Chain Manager with a background in industrial…
Experience
Service Operations Manager
Mar 2025 — Present · Richmond, VA, US
At Chipotle, I stepped into a leadership role where I transformed day-to-day operations into a streamlined, customer-centric machine. By prioritizing process efficiency, team cohesion, and smart inventory management, I created tangible improvements in both service quality and bottom-line performance.Within just three months, I led a 15% boost in customer satisfaction by revamping crew training and prioritizing speed and hospitality. I leveraged ERP and ERS systems to fine-tune procurement and inventory workflows, reducing food waste by 20% and ensuring ingredient freshness with just-in-time ordering. Partnering with regional leaders, I optimized vendor schedules and storage layout, cutting back-of-house costs and improving turnover rates.By implementing operational workflows grounded in data insights and daily sales trends, I aligned supply chain functions with real-time demand. From hosting shift huddles to leading process improvement initiatives, I empowered my team to drive results—and we delivered, day after day.Key Skills: ERP & ERS Systems | Operations Optimization | Inventory Management | Process Improvement | Vendor Relations | Customer Experience | Leadership & Training | Data-Driven Decision Making
Education
SRM University
Bachelor of Technology - BTech
2017 — 2021
University of Illinois Chicago
Master of Science - MS
2022 — 2023
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