Tejas Gulve
Senior Manager-Customer QA & Service
- Role
- Senior Manager Customer Qa and Service at Ceat Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Tejas Gulve
Education_ & _CertificationsPost Graduation in Quality Management from Mahindra Institute of Quality (MIQ)Post Graduation in Operations Management from Symbiosis Institute (SIOM)Graduation in Engineering from Pune University.#Certified_Professional- Certified VDA 6.3 Process Auditor - Six Sigma Green Belt (SSGB) certified by KPMG- IATF 16949:2016 Internal Auditor certified by TUV SUD#Key Achievements:#Customer-Centric Excellence- Demonstrated a customer-centric attitude, prioritizing customer satisfaction and driving continuous improvement- Analyzed and improved customer satisfaction surveys, ensuring feedback-driven growth.#Quality Management & Operations Expertise- Developed and updated critical quality documents, including PFMEA, PFD, CP, SOP, and WI, ensuring compliance and process efficiency- Implemented and managed- Statistical Process Control (SPC)- Zero Defect Work Station - Measurement System Analysis (MSA)- Production Part Approval Process (PPAP)- Quality Improvement Plan (QIP)#Lean & Continuous Improvement Initiatives- Lead and executed- 5S - Kaizen - Quality Circles - Fostered a culture of continuous improvement, engaging employees in- Kaizen projects - Muri reduction initiatives - Quality Circles projects#Safety Excellence- Achieved zero accidents by identifying and eliminating- Unsafe conditions and act - Behavior-Based Safety (BBS) hazards.
Experience
Senior Manager Customer Qa and Service
Jul 2025 — Present · Mumbai, IN
Education
Symbiosis Institute of Operations Management - SIOM
PGDOM, Operations Management
2017 — 2018
Mahindra Institute of Quality
Post Gratuation in Quality Management , Engineering/Industrial Management
Amrutvahini Sheti & Vikas Santhas Amrutvahini College of Engineering , Amrutangar, Tal.Sangamner, Dist. Ahmednagar 422608
Bachelor's degree, Production Engineering
2007 — 2011
Skills
- Total Productive Maintenance (Tpm)
- 5 S
- Continuous Improvement
- Product Development
- Quality Circle
- Kaizen Leadership
- Team Management
- 5s
- Lean Manufacturing
- Manufacturing
- Six Sigma
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