Tejal Patil
MES Analyst | GE Proficy Plant Application | Historian | Thingworx | SSRS | SMOM 1.0 | SMOM 2.0 | PASS | PIMS | MSSQL | ASP.NET | Power BI | Statistics | Microsoft Azure Cloud Computing Certified | GE Certified | AIML
- Role
- Mes Software Analyst at Tech Mahindra
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Tejal Patil
Experienced MES Analyst with proven expertise in global MES administration, incident resolution, and system reliability improvements. Skilled in troubleshooting SMOM, PASS, PIMS, and GE Proficy applications, implementing enhancements, and optimizing workflows. Strong in RCA, CAPA, and cross-functional collaboration to ensure seamless production operations and continuous improvement.
Experience
Mes Software Analyst
Aug 2024 — Present · Pune, IN
Act as the global point of contact for Manufacturing Execution System (MES) support across all plants, ensuring 100% adherence to SLA for incident resolution.• Deliver technical support and troubleshooting for MES systems, minimizing downtime through extensive experience with SMOM 2.0, SMOM 1.0, PASS, PIMS, and GE Proficy Plant Application Admin & Client.• Gather, analyze, and document manufacturing business requirements, translating them into functional specifications, software requirements, and process models within GE Proficy MES.• Design and deploy SSRS Production Reports for real-time data visualization, improving reporting efficiency.• Enhance system reliability via backend debugging using PTC ThingWorx, optimizing services, scripts, and integrations.• Perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA) to improve MES reliability and user satisfaction with permanent fixes and continuous improvements.• Partner with cross-functional teams including Production, Quality, Engineering, and IT to implement MES enhancements aligned with the Business Solutions Roadmap.• Execute system testing and validation of new MES functionalities ensuring compliance with industry standards.• Provide post-go-live Hypercare support to ensure smooth MES deployments and address high-priority issues.• Handle priority production cases (P2, P3, P4) such as system slowness and production disruptions via ServiceNow.• Implement enhancements including creation of new departments and lines in PASS for additional production.• Perform system maintenance activities such as certificate renewal, server patching, and password management.
Education
P. B. Jog College of Science and Commerce
12th HSC, Higher Education
2017 — 2019
Rosary School, Warje
10th ICSE, School
2016 — 2017
Smt.Kashibai Navale college of Engineering
Bachelors of Engineering, Computer Science
2019 — 2023
MKSSS-AIT, Center for Data Science, Machine Learning and Artificial Intelligence
PGP in Machine Learning and Artificial Intelligence
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