Tejal Choudhari

Technical Team Lead @ Infosys | ITIL Process, Business Service Management

Role: Technical Team Lead at Infosys
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Tejal Choudhari

With over three years of IT leadership experience, currently contributing as a Technical…

Experience

Technical Team Lead
Infosys
Nov 2024 — Present · Bengaluru, IN
Led data transformation initiatives focusing on auto remediation and self-healing processes to enhance operational efficiency. • Managed agent grooming and maintained service level agreements (SLAs) to ensure timely project delivery. • Conducted root cause analysis (RCA) and escalations management, effectively reducing operational volume while maintaining high-quality standards.

Contact information

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Current company

Infosys

IT Services and IT Consulting · 10K employees · Founded 1981 · Infosys Limited, Bangalore, Karnataka, 560100, IN

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

infosys.com

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