Teja Chand Pendyala

About Teja Chand Pendyala

General Manager role in luxury wellness resorts where financial health and guest experience reinforce each other. Driving revenue and operational excellence across front office, F&B, facilities, and housekeeping. I balance P&L ownership with wellness-focused service delivery, turning operational discipline into profitability. Current Impact- Financial performance through strategic up selling and operational audits -Team leadership and seamless cross-functional coordination -VIP protocol execution for high-profile international guests Previous: Resort Operations Manager | Ridhira Retreat Budget management and strategic marketing driving sustainable growth Community partnerships that rooted the property in local wellness culture Earlier: Key contributor to FIFA 2022 hospitality operations — high-pressure, large-scale event execution Philosophy: Ctrl Alt Heal — embedding wellbeing into operational design

Experience

1. General Manager

   CtrlAltHeal

   Jun 2025 — Present · Hyderabad, IN

   Directed daily operations, sales strategies, and member engagement to drive revenue growth. • Led recruitment, training, and performance management to build a motivated, service-focused team. • Developed and launched wellness programs that increased member retention and upsell opportunities. • Managed budgets, P&L, and vendor contracts to maximize profitability. • Implemented community outreach and targeted marketing campaigns to expand membership base. • Maintained compliance with safety regulations and industry standards.

Education

• Canan School of Catering & Hotel Management

  Diploma, Hotel, Motel, and Restaurant Management

  2002 — 2005