Tej Vasudevan

About Tej Vasudevan

Seasoned IT professional with 22 plus years of enriched experience in Service Delivery, Product Management, Solution Architect (Service Design), Onsite SDM, Vendor Management, vast experience in managing Application Development & Maintenance engagements in Telco, Public Safety, Retail, Gaming and Banking sector. Tej leverages his experience and knowledge of working across industries, delivery methodologies and technologies to achieve results.

Experience

1. Global Product Manager - Customer Self Service- Customer Experience Management

   Motorola Solutions

   Dec 2022 — Present

Education

• Madurai Kamaraj University

  Master of Computer Applications (MCA), Computer Science

  1999 — 2002

• Pondicherry University

  PG DIPLOMA IN INTERNATIONAL BUSINESS, International Business

  2001 — 2002

• Ramakrishna Mission Vivekananda College

  Bachelor of Commerce (BCom), Business/Commerce, General

  1996 — 1999

Skills

• IT Service Management
• Client Relations
• Change Management
• Project Delivery
• Risk Management
• Team Management
• Service Delivery
• Business Analysis
• Customer Relationship Management (Crm)
• Business Process Improvement
• Program Management
• Management
• Process Improvement
• People Management
• Itil Implementation
• Requirements Analysis
• Software Project Management
• Crm
• Itil
• Operations Management
• Process Optimization
• Team Leadership
• High Performance Driving
• Process Management
• Application Support
• Project Management
• Vendor Management