Tom Hebert
Client Support Specialist at Wolters Kluwer Lien Solutions
- Role
- Client Support Specialist at Wolters Kluwer Lien Solutions
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Tom Hebert
I am currently employed as a Client Support analyst providing support to clients for web…
Experience
Client Support Specialist
Jan 2019 — Present · Houston, TX, US
Assist clients in the navigation of the web application supported by the Company• Utilize a consultative approach and ask questions to determine the appropriate action to fulfill customer needs and resolve their concerns• Follow procedures for order placement, order management, client services documentation and responsibilities in a timely manner• Track all interactions with clients (Phone, Email, Mail, Fax) with the use of Sales Force
Skills
- Account Management
- Insurance
- Microsoft Excel
- Management
- Team Building
- Microsoft Outlook
- Microsoft Office
- Leadership
- Time Management
- Training
- Teamwork
- Risk Management
- Customer Service
- Microsoft Word
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