Tegan Allen
P & o Data Specialist @BluePearl Pet Hospital
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WORK HISTORY
P & o Data Specialist @BluePearl Pet Hospital
Manage structural business and associate changes in Workday for 48 BluePearl hospitals spanning the central and western states, including sup org creation and assignments, associate hierarchy delegations, and position updates.• Oversee Humanity scheduling system setup for 95 BluePearl hospitals across all 50 states as Subject Matter Expert; train hospital managers and P&O team on scheduling platform navigation and troubleshooting; lead system implementation(s) for acquisitions. • Design custom reports for analyzing data integrity across systems; conduct weekly audits for associate status changes, PTO hours payout and relief associate terminations.• Resolve an average of 150 ServiceNow tickets monthly, with an SLA time of under 24 hours and 99% percentile field satisfaction rating.• Drive process improvement; critically review daily tasks for areas of improvement regarding efficiency, data integrity and clarity for the field; delegate and collaborate with internal partners to address shifting business needs.
EDUCATION
Healthcare Reform Center & Policy Institute
Certified Healthcare Reform Specialist, Healthcare Reform
Western Oregon University
Bachelor of Science (BS), Education
SKILLS
ABOUT TEGAN ALLEN
HCM Systems Specialist experienced across multiple platforms, industries and employee populations.
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