Teesha Thomas

Conversation Designer | UX Writer | Creative Services Consultant | Copywriter

Role: Conversation Design Lead (Chief Manager) at IDFC FIRST Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Teesha Thomas

As a seasoned Conversation Designer I create engaging and effective conversational…

Experience

Conversation Design Lead (Chief Manager)
IDFC FIRST Bank
Nov 2023 — Present · Mumbai, IN

Education

Wilson College
Bachelor of Mass Media
2009 — 2012
St. Xavier's College
Arts
2007 — 2009

Skills

Digital Marketing
Marketing Communications
Creative Direction
Blogging
Market Research
Integrated Marketing
Digital Media
Advertising
Creative Writing
Online Advertising
Social Media
Copywriting
Marketing Strategy
Social Media Marketing

Contact information

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Work email
•••••@idfcfirst.bank.in
Personal email
•••••@•••••.com
Direct dial
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Current company

IDFC FIRST Bank

Banking · 53K employees · Founded 2015 · Mumbai, Maharashtra, India

**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.

idfcfirst.bank.in

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About Teesha Thomas

Experience

Conversation Design Lead (Chief Manager)

Education

Wilson College

St. Xavier's College

Skills

Find verified contacts for anyone on LinkedIn