Ted Tracy

About Ted Tracy

Serial entrepreneur that has been a product leader for both early-stage ventures as well as established companies creating new market opportunities. Able to contribute at the executive leadership level as well as hands-on technology development with Engineering and Product teams. Offers a wide-range of technical experience from detailed HW design, full-stack SW development, solution architecture and SaaS DevOps services. Significant experience in managing New Product Introduction processes, developing Quality frameworks to measure customer satisfaction and working with GTM teams to gauge initial customer adoption. Outstanding customer facing skills as exhibited when presenting technical product details as part of sales/success engagement. Above all, through hands-on dedication, leads high-performance teams to share a common vision while innovating new product concepts.

Experience

1. Fellow, Bluejeans Telehealth and Technology

   Verizon

   Jun 2020 — Present · San Francisco, CA, US

   Led the overall BlueJeans Telehealth Program to introduce a full-featured world-class product and launch it into the Healthcare market responding to the challenges of COVID:• Changed the whole end-user experience for doctor and patient visits with key workflow features(EHR Integration, Mobile WebRTC, Apple Health integration, Image upload, Analytics, etc.) • Program Leader for BlueJeans Telehealth coordinating product requirements, engineering, customer service, legal, compliance and sales• Worked closely with initial customer base to determine technical roadmap requirements and use-case• Delivered the BlueJeans Telehealth solution for large healthcare customer providers (e.g, UPenn) • Evangelist for the healthcare initiative representing Verizon at industry and customer events • Developed, sold and supported a complete solution enabling hybrid learning for Nursing programs• Developed healthcare apps using 5G & Mobile Edge Compute for the Lake Nona Innovation Center Also led advanced collaborations solutions based on BlueJeans:• BlueJeans Evangelist for customer accounts needing advanced technical support and roadmap needs• Developed a post-COVID video solution featuring new endpoint technologies (Poly, Logitech, Yealink) • Technical Leader for the VPaaS initiative to promote API/SDK integration into a variety of vertical apps• Integration of Dolby Labs technology with BlueJeans products offering an HD spatial audio experience

Education

• Stanford University

  MSEE, Digital Systems

  1981 — 1983

• Brown University

  Sc.B., Electrial Engineering

  1978 — 1981