Ted Mannion

About Ted Mannion

I’ve delivered proven savings via increased systems performance, virtualization, technology refresh & help desk call reduction using innovative & effective design/planning, management & implementation of IT Infrastructure projects / solutions.Analyze & solve complex IT infrastructure issues & business problems with IT design / management / implementation expertise; specific focus on VMware (vSphere, Horizon View), Microsoft (Active Directory, Group Policy, Exchange & corporate domain infrastructure), Citrix (XenApp & XenDesktop), NetApp (SAN), HPE (SAN, servers, switching), Cisco (routing, switching, security), Dell EMC (SAN, servers, switches), IBM (servers, SAN), Intel & Sonicwall.• Led Nation-wide IT Infrastructure Deployments • VMware Certified Professional (VCP)• HP ASE, Network Infrastructure• Citrix Certified Administrator (CCA) XenApp, XenDesktop• Microsoft Expertise• Cisco Expertise• US Military Veteran, Served in Desert Storm/Desert Shield, Honorably discharged• Solid Record of Successful Technical Solutions Delivery• Strong Technical Acumen• Vendor Relationships• Creative, Innovative Team Leader• Detail Oriented & Organized• Strong Focus on the Customer, External & InternalHardware:NetApp SAN, HPE servers, Procurve/Aruba switches, EMC SAN, Cisco routers/switches/security, IBM servers/SANs, Dell servers/switches/SANs, Intel Modular ServersWAN/Telecom:Routers, ATM, Cisco (routing, security, switching), VPN, Remote Access, Access Lists, HSRPSoftware:VMware (ESXi, vSphere, Horizon View), MS Windows (all server & desktop versions), MS Exchange (all versions), Citrix (XenApp, XenDesktop), Veeam, SAP, Unitrends, MS Office, Visio, & Project, SymantecNetwork:DNS, DHCP, Switching, Security Architecture, Network MonitoringOperating Systems:Windows server and desktop OS, LinuxCertifications:VMware (VCP), Citrix (CCA) for XenApp & XenDesktop, HP (ASE-Network Infrastructure)

Experience

1. Senior Systems Analyst

   Eppendorf

   Apr 2013 — Present · Hartford, CT, US

   Support & Administrationo Provide senior level support of assigned servers, storage, and applicationso Maintain & support Microsoft Active Directoryo Administration & support of MS Exchange environment o Liaison to Engineering team - Technical ownership of Engineering specific projects & platformso Analysis & Trends – Perform periodic analysis of applications, administration and support areas. Monitor specific measures in each area to determine a) end user satisfaction, b) identification of issues, c) problem resolution and response times. ID trends and/or issues and provide recommendationso Provide direction & leadership on Hardware and Software issues related to backend systems independently and with sound technical judgmento Provide VMware Virtualization administrationo Provide NetApp SAN administration o Administration & enhancements of running SUSE Linux systemso Administration of relational databaseso Oracle ERP user creation, and SAP user creation & role maintenanceo Administration of system back-upsDesigno Provide platform designo Design of Microsoft Active Directory based on complex criteriao Design of MS Exchange environment o Provide written documentation based on architecture design for multiple platforms & systemso Design based on knowledge of Open Source software and its’ Total Cost of Ownershipo Design & planning of Disaster Recovery scenarios Project Management & Analysiso Identify areas for improvement and contribution to the Infrastructure Services Team, and lead projects to execute the improvements. Communicate results with the following principals:o Time management – able to handle multiple projects and multiple priorities.o Efficient task identification o Independent problem resolutiono Independent task prioritizationo Full project documentation, big picture concepts & detailed operationso Management of project budgetso Success measurements

Education

• University of Connecticut

  BGS, Business

  2003 — 2006

Skills

• Vmware
• Cisco Technologies
• Veeam
• Security
• Enterprise Software
• Sonicwall
• Lan-Wan
• Storage
• Active Directory
• Hardware
• Windows 7
• Vsphere
• San
• Hp Blade
• Servers
• Voip
• Data Center
• Microsoft Technologies
• Project Management
• Avaya Ip Telephony
• Avaya
• Networking
• Hp
• Vpn
• Dell Computers
• Dell Switches
• Virtualization
• Disaster Recovery
• Solution Architecture
• Dhcp
• Managed Services
• Dns
• Citrix
• Infrastructure
• Microsoft Exchange
• Hp Server Hardware
• Hp Procurve Networking
• Storage Area Networks
• Information Technology
• Watchguard