Teodoro Ted Deguzman
Lead Field Support Engineer @ Cognizant | Google Certified: Associate Cloud Engineer | Microsoft Certified: Azure Fundamentals
- Role
- Lead Field Support Engineer at Cognizant
- Location
- Daytona Beach, FL, US
- LinkedIn followers
- 500 followers
About Teodoro Ted Deguzman
As a Lead Field Support Engineer at Cognizant, I bring over two decades of technical support experience to deliver reliable IT solutions. With certifications such as Microsoft Azure Fundamentals and hands-on expertise in Windows 11 and Citrix Products, I specialize in infrastructure support and deskside services. My focus is on ensuring seamless operations through meticulous problem-solving and collaborative teamwork. Having contributed to contracts like FAA and Jack in the Box Corporation, I have developed a deep understanding of IT infrastructure and customer support. At Cognizant, I work alongside teams to optimize systems reliability and performance. Motivated by a commitment to excellence, I thrive in roles that require precision, adaptability, and fostering user satisfaction.
Experience
Lead Field Support Engineer
Jul 2024 — Present · San Diego, CA, US
Education
Mission College
Associate's degree, Computer Network Technology
Cisco Networking Academy
Computer Systems Networking and Telecommunications
Computer Learning Center
Certification, Business Programming
1990 — 1991
Skills
- Active Directory
- Xp
- Windows Server
- Hardware
- Servers
- Pc Anywhere
- Ghost Imaging
- Microsoft Exchange
- Computer Hardware Troubleshooting
- Dell Workstations
- Hp Desktop
- Disaster Recovery
- Bmc Remedy Ticketing System
- Security
- Bmc Remedy
- Printers
- Printer Support
- Switches
- Windows
- Laptops
- Troubleshooting
- Data Center
- Software Documentation
- Technical Support
- Efficiency Analysis
- Information Technology
- Windows Vista
- Bartpe
- Windows Remote Desktop
- Vpn
- Remedy Ticketing System
- System Administration
- Logmein
- Ipconfig
- Dameware
- Networking
- Winfax
- Windows Xp
- Desktop Computers
- Software Installation
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