Ted Blackburn

About Ted Blackburn

I lead strategic and transformational change in Hospital and Healthcare IT Services. My range of roles is broad, with skills and capabilities that align into three distinct buckets:1) Senior Leadership & Management- IT Strategy, Planning & Leadership- IT Governance (business case development, executive presentations)- ITIL-based IT Services, Department operations, Performance measurement- Financial planning and budgeting (capital & operating, Budget Management- Healthcare Delivery models, industry trends, challenges & opportunities- Vendor Management, Negotiating, Contracting, Software Licensing Agreements- Change Management - Transformational Implementations- Infrastructure Upgrades- Policy Development- Team Building, Recruiting, Interviewing, Hiring, Skill Development, education & training- Strong relationship building & interpersonal skills, conflict management- Logistics Planning2) Program & Project Management- PMI PMBOK-based Program Management Office (PMO) methodology- Project Planning, Project Management3) Commercial Activity- Business Development and Sales Support - IT Professional Services- Managed Services & IT Outsourcing- Pre-Sales Solution Architecture- Solution Development & Proposal Development- Due Diligence AssessmentsLooking back, I\'ve accomplished some things that I\'m proud of, including- Guided the IT support effort for new physical facilities (we opened a new hospital and clinics)- Led transformational programs and projects to lay groundwork for multi-entity integration- Led successful cloud migrations for critical enterprise systems- Stepped into strained organizational conflict scenarios and orchestrated \'turn-around\' efforts (led efforts to re-focus priorities, build trust, and find a path forward to a successful working relationships).Looking ahead, I\'m excited about changes at and to the Healthcare Industry. With each wave of change (cloud, AI, whatever is next), there will always be a need for- strategic vision, rationalized with future demand and clearly communicated- method-based planning and execution for transformational projects, and - sustainable IT services delivery.The work before us as a Healthcare IT community is hard, but fun. I am energized by the tasks that face Healthcare Providers globally, and look forward to continuing to serve in leadership roles that drive transformational change.

Experience

1. IT Program Manager

   Boston Medical Center (BMC)

   Nov 2024 — Present · Boston, MA, US

   I orchestrate, plan and lead initiatives to deploy new software capability and to improve steady state operationfor BMCHS\' enterprise users. Collaborating with senior executives across the enterprise, we\'re changing user behavior to consolidate software tools, eliminate redundant cost, resulting in Other responsibilities include:• Align program objectives and priorities with enterprise strategy.• Identify and draft policies, operational guidelines for optimizing M365 platform management. • Support Enterprise Agreement renewal, management.• Create vendor partnerships that enable enterprise goals.

Education

• University of Maryland Baltimore County

  Bachelor of Science - BS, Information Systems Management

Skills

• Data Warehousing
• Business Transformation
• Professional Services
• Sharepoint
• Software Implementation
• Data Center
• Hl7
• Outsourcing
• Consulting
• Program Management
• Software Project Management
• System Deployment
• IT Operations
• Crm
• Itil
• Information Technology
• Sdlc
• Business Process
• Solution Architecture
• Requirements Analysis
• Cloud Computing
• Pre-Sales
• Service Delivery
• Healthcare
• Business Analysis
• Pmo
• Pmp
• Process Improvement
• Governance
• Business Process Improvement
• Service Management
• Business Intelligence
• Healthcare Information Technology
• IT Strategy
• Vendor Management
• Disaster Recovery
• Enterprise Software
• Enterprise Architecture
• Saas
• Ehr