Ted Spinoso

Senior Sales Consultant @Thomson Reuters

Responsible for achieving budgeted goals within the territory –top revenue sales each year across Canada • Leverage strong organizational skills to handle all account administration, including letters and proposals, as well as required periodic sales activity reporting • Utilize outstanding selling skills to receive inbound inquiries or to cold-call prospective customers and effectively utilize a consultative selling approach to generate new sales • Periodically review existing clients\' product needs, proactively identifying opportunities to up-sell and introduce new products • Demonstrate technical acumen by using a computerized tracking system to enter information on all calls, process sales, etc • Exceptional customer service includes acting as client champion • Ensure quick resolution of client issues which have been escalated beyond first-level in other departments, increasing client satisfaction and loyalty • Proactively communicate with clients on a regular basis to develop relationships and ensure overall satisfaction • Understand client\'s product requirements and provide feedback to management to promote new feature development, identifying new business growth opportunities • Represent the company at annual conferences, trade shows and open houses, increasing referrals through effective networking • Developed lasting relationships with contacts at which prove to be an excellent referral source Managed key accounts and ensured they had top service and continued loyalty • Penetrated Key Accounts connecting with C-level executives and high-level decision makers. • Established strong and effective relationships with executive level decision-makers in introducing new products, technologies, and services