Ted Roethlisberger
Customer Service Leader at Duncan Aviation
- Role
- Assistant Manager of Customer Service at Duncan Aviation
- Location
- Battle Creek, MI, US
- LinkedIn followers
- 500 followers
About Ted Roethlisberger
20 years of experience in leadership, program and project management, and personnel training with an emphasis in customer service, lean operations, and continuous improvement. • Lean professional with experience in supply chain, warehousing, and service oriented operations.Specialties: Program and Project Management, Waste identification and reduction, Innovative Problem Solving, Warehousing and Distribution, Team Building, Lean Implementation
Experience
Assistant Manager of Customer Service
Dec 2018 — Present · Battle Creek, MI, US
Co-Lead the Customer Service team, and manage resources to maintain project schedules, on-time deliveries, and successful project completion that meet or exceed customer expectations.
Education
Michigan State University - Eli Broad College of Business
Executive Development Programs, Business Process Management Certification
2016
Central Michigan University
BSBA, Logistics Mangement, Marketing
1993 — 1998
Cornerstone University
Project Management Certification
2016
Skills
- Supply Chain Management
- Automotive
- Leadership
- Innovative Problem Solver
- Kaizen
- Kanban
- Problem Solving
- Operations Management
- 5s
- Continuous Improvement
- Cross-Functional Team Leadership
- Value Stream Mapping
- Process Improvement
- Waste Reduction
- Root Cause Analysis
- Six Sigma
- Warehousing
- Supply Chain
- Lean Manufacturing
- Toyota Production System
- Management
- Team Building
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