Ted Roethlisberger

Customer Service Leader at Duncan Aviation

Role
Assistant Manager of Customer Service at Duncan Aviation
Location
Battle Creek, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ted Roethlisberger

20 years of experience in leadership, program and project management, and personnel training with an emphasis in customer service, lean operations, and continuous improvement. • Lean professional with experience in supply chain, warehousing, and service oriented operations.Specialties: Program and Project Management, Waste identification and reduction, Innovative Problem Solving, Warehousing and Distribution, Team Building, Lean Implementation

Experience

  1. Assistant Manager of Customer Service

    Duncan Aviation

    Dec 2018 — Present · Battle Creek, MI, US

    Co-Lead the Customer Service team, and manage resources to maintain project schedules, on-time deliveries, and successful project completion that meet or exceed customer expectations.

Education

  • Michigan State University - Eli Broad College of Business

    Executive Development Programs, Business Process Management Certification

    2016

  • Central Michigan University

    BSBA, Logistics Mangement, Marketing

    1993 — 1998

  • Cornerstone University

    Project Management Certification

    2016

Skills

  • Supply Chain Management
  • Automotive
  • Leadership
  • Innovative Problem Solver
  • Kaizen
  • Kanban
  • Problem Solving
  • Operations Management
  • 5s
  • Continuous Improvement
  • Cross-Functional Team Leadership
  • Value Stream Mapping
  • Process Improvement
  • Waste Reduction
  • Root Cause Analysis
  • Six Sigma
  • Warehousing
  • Supply Chain
  • Lean Manufacturing
  • Toyota Production System
  • Management
  • Team Building

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ted Roethlisberger — Assistant Manager of Customer Service at Duncan Aviation in Battle Creek, MI, US | Unifers