Ted B.
Manager Customer Experience & Implementation @Beacon Biosignals, Division Of Clinical Diagnostics Formerly Clevemed
Signup · Get unlimited contacts
WORK HISTORY
Manager Customer Experience & Implementation @Beacon Biosignals, Division Of Clinical Diagnostics Formerly Clevemed
Lead onboarding and support for healthcare customers using CleveMed’s suite of medical devices and software.• Provide on-site and remote training, ensuring adoption and customer satisfaction.• Analyze customer usage data to identify trends and product gaps; collaborate with engineering on improvements.• Partner with sales in all stages of the sales cycle, contributing to promotions and development strategy.• Support SleepView Direct mail-order program for physicians, sleep centers, and ACOs.• Coordinate customer feedback reporting and participate in cross-functional product improvement projects.
EDUCATION
Kent State University
Bachelor of Arts, Psychology, Psychology
ABOUT TED B.
Customer Service executive with expertise in all facets of customer service & support, market development, training, product promotions and campaigns within medical sector corporations. Skilled in collaborating with all members of the organization, as well as building relationships, to achieve business and sales objectives. Instrumental in streamlining and improving processes and training teams and end-users, enhancing productivity. Technical proficiency in medical device application, as well as sleep medicine and patient care programs.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.