Teck Wong
Strategic Account Program Manager @Geek+
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WORK HISTORY
Strategic Account Program Manager @Geek+
Atlanta, GA, US
Led end-to-end delivery and lifecycle management of Autonomous Mobile Robot (AMR) deployments for key warehouse and logistics customers, overseeing multi-site, multi-million-dollar automation programs. Managed the implementation of robotic solutions including fleet deployment, WMS/WCS integration, and system commissioning, ensuring projects were delivered on time and within budget.Served as the primary customer interface, building strong relationships with stakeholders and aligning on operational goals, performance metrics, and expansion strategies. Coordinated cross-functional teams across engineering, product, operations, and field service to drive successful project execution and ongoing system performance.Led root cause analysis and resolution of system issues, including navigation, traffic control, and integration challenges, improving system reliability and efficiency. Managed vendors and partners such as system integrators, hardware suppliers, and on-site maintenance teams to support seamless operations. Supported go-live readiness through SOP development, operator training, and transition to steady-state operations with L1/L2 support structures.
EDUCATION
Flinders University
Bachelor of Technology - BTech, Information Technology
Hin Hua High School
Science
ABOUT TECK WONG
Strategic, detail-oriented and experienced Software Project Manager with a demonstrated history of working in the warehouse logistics and supply chain industry. Customer-focused and result-driven project with experience of 12+ years in deploying proven strategies to build client relationships and budget management to execute profitable projects. Seeks a position to utilize a strategic approach and post-project evaluation to map project deliverables in a fast-paced and challenging environment.Skilled in Microsoft Office Suite Products, PL/SQL, Java, Customer Service, Oracle Database, Perl, Shell Script, and PHP as well as integration between subsystems. Strong business development professional with a Bachelor of Technology - BTech focused in Information Technology from Flinders University South Australia.
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