Vikash Gupta

Service Delivery Manager - Atos

Role: Service Delivery Manager at Atos
Location: Pune District, MH, IN
LinkedIn followers: 500 followers

About Vikash Gupta

An IT Professional with 11+ years of experience in IT Infrastructure Management & IT Operations in Telecom, Banking & Automobile Industry.I currently lead the VWGDS account, where I am responsible for the strategic oversight of critical IT service verticals. My focus is on optimizing Network Service Delivery, Asset Management, and End-User Support. By managing high-touch functions like VIP Support, Multimedia (AV/VC), and the Service Desk, I ensure seamless operational continuity and a superior user experience for the entire organization.

Experience

Service Delivery Manager
Atos
May 2025 — Present · Pune, IN
Strategically leading the VWGDS account, overseeing end-to-end IT service delivery across six critical workstreams. Accountable for the operational excellence of Network Services, Asset Management, and Service Desk functions, while directing specialized teams in VIP Support, Multimedia (AV/VC), and End-User Support to ensure seamless business continuity and executive-level service satisfaction.

Contact information

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Current company

Atos

IT Services and IT Consulting · 85K employees

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Atos is the services brand of Atos Group, delivering AI powered, secure and end to end digital services to public and private organizations worldwide. Atos designs, builds and run digital environments that are critical to performance, resilience and sovereignty, helping clients keep control of their data, infrastructure and compliance, with clear accountability from strategy to operations. With more than 54,000 people serving 4,500+ clients in 54 countries, Atos helps modernize core IT, accelerate cloud and data transformation, strengthen cybersecurity and enable secure digital workplaces, delivering impact for clients, employees and society at large. Atos offers end-to-end IT services across the cloud, cybersecurity, data and AI, application services, smart platforms and digital workplace, as well as localized consulting and advisory services under its brand Atos Amplify. Atos is trusted to operate complex, business-critical environments, especially in regulated and sovereign contexts.

atos.net

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