Nick Maselli

About Nick Maselli

I am a passionate technologist with the following experience:Team Building • Interviewing and recruiting staff • Mentoring • Leading multinational and multicultural teams - Asia - Europe - Latin America - United StatesLeading and Managing • Engineers • Project managers • Materials managers • Technical writers and editorsTechnical & Business Communication Documentation including: • Business process documentation • Software architecture documentation • Business plans • Installation, upgrade, & change procedures • Release notes • Product documentation • Software manuals • Documentation projects • Reference manuals • Installation guides • ISO quality documentation • Presentations • Software documentation • User manuals including user guides • Website content Wrote documentation using: • Microsoft Word • Adobe FrameMaker • Adobe Acrobat • Techsmith SnagitDevelopment • Tested software for DACS II and • CSS3, HTML5, JavaScript, jQuery, LESS, MySQL, PHP, Sass, and WordPress. • Eclipse, Java, C, and C++. • Wrote and executed test plans. • Solving complex problems as part of a technical team. • Participating in Modification Request (MR) review boards • Developing Known Problems lists for software release documentation.Technical Support • Subject matter expert for DACS VI & Wave Star DACS 4/4/1 • Solving complex technical problems independently and as part of a team, both remotely and on-site. • Training customers, engineers, and installers to install, test, configure, and maintain complex telecommunications equipment. • Installing, programming, configuring, and maintaining telecom equipment. • Electronics Technician Experience with: WordPress, cPanel, WHM, CSS, HTML, MySQL, PHP Eclipse, Java Language, C++ Microsoft Office: Excel, Outlook, PowerPoint, Project, Visio, Word Adobe CS6: Acrobat, After Effects, Audition, Dreamweaver, Photoshop, Premiere Pro TechSmith: Camtasia Studio 8, SnagIt 11

Experience

1. Technical Communicator & Technician

   The Techdoode, Llc

   Sep 2009 — Present

   Wrote Software Requirements Specifications, Use Case Diagrams, Flow Diagrams.• Developed, upgraded, and maintained WordPress websites.• Interfaced with vendors.• Documented processes.• Mentored PC users.• Repaired, upgraded, and configured computers and networks.

Education

• Merrimack College

  Associate of Science (A.S.), Computer and Information Sciences

  1998

• Florida State University

  BS, Computer Science

  2008 — 2012

Skills

• Telecommunications
• Analysis
• Ethernet
• Leadership
• Illustrator
• Wireless
• Wireless Networking
• Public Speaking
• Wordpress
• Xml
• Dwdm
• User Experience
• Engineers
• Sdh
• Css
• Mobile Applications
• Mobile Devices
• Information Architecture
• Refactoring Code
• Technical Documentation
• After Effects
• Web Development
• Technical Editing
• Photoshop
• C++
• SEO
• Technical Support
• Technical Staff Management
• Software Documentation
• Sdlc
• Javascript
• Social Media
• Photography
• Sonet
• Cms
• Network Design
• Java
• Quality Assurance
• Training
• Testing