Teresa Walker
Corporate Trainer/ Servant Leader/Effective Communicator/Mentor/Talent Developer/Team Oriented/Onboarding Specialist
- Role
- Technical Training Specialist Iii at Duke Energy Corporation
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Teresa Walker
Passionate Leader with a successful career coaching, mentoring, and inspiring future…
Experience
Technical Training Specialist Iii
Nov 2023 — Present · Charlotte, NC, US
Provides expertise and innovation in the research, design, analysis, and administration of assigned function(s) to support the achievement of business objectives of assigned customer area(s).• Assess and analyze training needs during design, development, deployment, and all phases of post deployment assessment to ensure sustainability of training purpose and intent.• Designs and administers training products and services for assigned projects to enable achievement of Company, project, Team, and business unit goals and support compliance with client training needs, include instructor lead, e-learning, train-the-trainer, and end user training.• Working knowledge electric, energy, utility sector and system development life cycle and Agile Project methodology.• Self-motivated under direct and indirect project leadership, and completes individual and team’s tasks under strict deadlines.• Utilize project management fundamentals with outage management systems, event driven dispatching systems, electric distribution/transmission grid.• Supports major outage event response from an office environment
Education
University of Phoenix
Bachelor of Science - BS
2009 — 2011
University of North Texas
Bachelor of Science (B.S.)
1982 — 1984
Skills
- Business Strategy
- Call Centers
- Captivate
- Career Development
- Change Management
- Coaching
- Consulting
- Customer Retention
- Customer Service
- E-Learning
- Employee Engagement
- Employee Relations
- Employee Training
- Executive Coaching
- Hands-on Training
- Human Resources
- Instructional Design
- Instructor-Led Training
- Interviews
- Leadership
- Leadership Development
- Learning Management
- Learning Management Systems
- Management
- Management Consulting
- Mortgage Lending
- Needs Analysis
- Onboarding
- Organizational Development
- Organizational Effectiveness
- Performance Consulting
- Performance Improvement
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Succession Planning
- Talent Management
- Team Building
- Team Leadership
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