Teana Ross
Global HR Operations Leader >> Delivering the Operational Excellence to Drive Exceptional Employee Experience >> Organizational Transformation + Lean/Six Sigma Process Improvement + Human Resource Service Delivery
- Role
- Sr Director, HR Services at Rakuten International
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Teana Ross
I am an HR Operations guru who transforms complex global organizations into lean operations. I build organizations that scale to meet global growth, adapt to support emerging needs, and expand to take on new functions—all with maximum efficiency, global consistency, and an unparalleled employee experience.What I Deliver:>> Organizational Transformation: Rapid change that drives seamless transitions and guides employees through challenging situations, from COVID to acquisitions.>> Operational Excellence: Unifying and streamlining organizations to deliver a consistently exceptional employee experience for large global workforces.>> Agility: Scalable processes and flexible teams that enable HR operations to adapt to evolving priorities and needs.How I Lead:>> As an Influencer: Breaking down barriers and building consensus across global organizations>> As a Builder: Building capabilities that raise the value, profile, and performance of HR service organizations>> As a Partner: Standing side-by-side with my teams and leading from the frontline.Additional Expertise:• Global HR Service Delivery • Process Governance & Documentation • Employee Experience • Project Management• Lean/Six Sigma Process Improvement • HRIS/Data Management • Team & Talent Development • Vendor Management • Cross-functional Partnerships • Outsourcing/Offshoring
Experience
Sr Director, HR Services
Jun 2023 — Present
Education
St.Edward's University
Bachelor’s Degree, Mass Communication/Media Studies
Skills
- Streamlining Operations
- HR Policies
- Hiring
- Lean Management
- Vendor Management
- Personnel Management
- HR Operations
- Strategy
- Project Management
- Human Resources Information Systems (Hris)
- Training
- Operational Excellence
- Management
- Human Resources
- Leadership
- Recruiting
- Data Management
- Driving Results
- Applicant Tracking Systems
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