Teal Nissley
Director, Product Operations
- Role
- Director of Product Operations at Relias
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Teal Nissley
Great product organizations are built on thoughtful systems: ones that balance structure with autonomy, speed with insight, and ambition with empathy. That empathy — for customers and teammates — is at the center of how I work.I build connective tissue across product, engineering, design, and go-to-market teams. My focus is helping people make better decisions, validate the right ideas, and ensure that what gets built actually drives impact.I’m motivated by mission-driven work, complex challenges, and making product development smoother and smarter for the teams doing it.
Experience
Director of Product Operations
Nov 2020 — Present
Created a Product Idea Lifecycle framework, enabling earlier, more rigorous validation of ideas and better focus on high-impact work.Launched PM and UX competency rubrics tied to growth, self-assessment, and upskilling — mapped to Reforge resources and internal tools.Developed and rolled out the Relias Product Principles, including a 250+ person company-wide design competition to bring them to life.Led Atlassian 2.0, a full rebuild of Jira and Jira Product Discovery to improve visibility, predictability, and reduce admin overhead.Built and executed a phased AI strategy (Pendo Listen, Strella, ChatGPT) to streamline validation, research, and early prototyping.Created CapEx Time Tracking with Finance, improving resource planning and driving significant financial impact.Established the Product Performance Review to assess adoption, friction, and customer feedback — driving more data-informed iteration.Built a Release Readiness practice with Marketing, Enablement, and Customer Ops to ensure adoption and drive retention.Maintained tight partnership with Engineering leadership to align product ops with delivery, not just planning.Partnered across Sales Ops, PMM, Enablement, and Client Care to align product strategy with go-to-market success.
Education
Penn State University
Bachelor Of Science
2008 — 2012
Skills
- Engineering
- Labor Management
- Lean Manufacturing
- Agile Project Management
- Scrum
- Industrial Engineering
- Excel
- Agile Methodologies
- Six Sigma
- Management
- Microsoft Excel
- Value Stream Mapping
- Dmaic
- Manufacturing Engineering
- Leadership
- Engineered Standards
- Kanban
- Lean Sigma
- Autocad
- Matlab
- Arena Simulation Software
- Project Management
- Solidworks
- Agile Application Development
- Minitab
- Customer Service
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