Tracy Durrant
Senior Patient Solutions Manager - Inflammation and General Medicine @Amgen
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WORK HISTORY
Senior Patient Solutions Manager - Inflammation and General Medicine @Amgen
GB
Responsibilities• Active member of the GM & I Leadership teams - developing, implementing, leading & sharing Brand strategy, PSP insights, supply of medicines, provision of an accurate supply chain forecast & identify potential new opportunities for patient support. • Stakeholder management across key NHS & professional bodies. • Preparation, delivery & tracking of PSP tailored to the needs of UK HCPs and patients• Collaborated with global PSP leaders to scale best practices across multiple markets• Identify new & leverage insights (internal & external) to ensure that the strategy, tactics and solutions are relevant to UK NHS stakeholder & patient needs• Partner & collaborate with the cross functional brand teams to ensure that our “beyond the molecule” patient & service offerings add value to HCP’s, patients & the wider NHS.• Identification, management & operational monitoring, & performance management of all third-party providers who provide Patient Support Programmes, including operational, financial, & contractual management drive cost efficiencies for Amgen. • Prepare & manage a supply forecast with third party providers & link in with internal stakeholders including supply chain.• Fully accountable for reporting of PSP disclosures.• Full accountability for Invoice and PO management. • Partnering with the Commercial Finance team, Brand teams & any other key stakeholders for the successful NHS Tender submissions. • Gather & drive key insights internally on the PSP Market. • Partnering with the Brand Teams, the cross functional brand team, & third-party providers to deliver on the strategy• Partner with global to drive value of the service offering to ensure appropriate sharing of best practices & tools• Preparation, delivery & tracking of monthly data KPIs from third party vendors to ensure a high-quality service is being commissioned by Amgen. • Provide insights from Patient Support programmes to the Brand Teams to drive strategy & brand plans.
EDUCATION
Abbotts College
Matric, Matric
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce, Marketing
SKILLS
ABOUT TRACY DURRANT
I am a focused and driven individual, who enjoys being challenged daily. I have developed personally within my roles adapting to ever-changing markets and proven to be a fast learner, team player and leader. I have 6+ years feeding into brand strategy development and product launch with a passion for leading teams for the overall success of the business. I have a passion for bringing the patient to the heart of our discussions and driving strategic purpose and commercial decision making within the business. I am proud of the work I have accomplished to date but specifically at Amgen through my input and commitment to deliver in record time a successful PSP for Amgen\'s biggest launch in history, working with cross-functional colleagues on the strategy and delivering record milestones year on year. I am calm in high stress situations and show strong attention to detail. I challenge thinking to encourage out of the box proposition and proposal development. I have a positive go-getter attitude and have excellent business ethics. I know how to manage a good balance between my personal life and my work life without neglecting either side. I am passionate about sport. I was honored to have play Netball to a competitive level.
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