Tom Leon-Grimes
Director of Operations @Tara & Co
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WORK HISTORY
Director of Operations @Tara & Co
Royal Leamington Spa, GB
As part of the Executive Team, my role leads and empowers operational teams to deliver exceptional customer service and deliver against business change and growth targets.Responsibilities:• Oversee and lead the functions of Lettings, Progression, Property Management, Compliance, Strategy, Brand and Marketing, Systems and Business Change• Develop the business plan and strategy for operational performance and growth• Lead and empower the operational management team• Oversee business, property and customer compliance
EDUCATION
Henley College Coventry
Level 2 Housing Practice & Business Administration
Chartered Institute of Housing
CIH Level 4 Certificate in Housing
Chartered Management Institute
Level 3 Coaching & Mentoring
SKILLS
ABOUT TOM LEON-GRIMES
My role at Tara and Co is to oversee operational performance, strategy and change across our lettings, tenancy and property management teams and to drive standards of our property portfolio. I am proud to have been previously awarded as the winner of the Housing’s Next Generation Competition in 2022, which was run by the Housing Quality Network, to provide future leaders with the opportunity to develop and showcase innovative ideas and thought leadership. As a qualified Prince2, AgilePM and Housing Management Practitioner, my background also consists of roles within operational and strategic leadership, lettings, service development, assistive technology, independent living, damp and mould, complaints, supported housing, project management, business improvement, data analysis and front-line housing management.All views are my own.
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