Tom H.

About Tom H.

With 15+ years in investigative operations, corporate security, and compliance, I currently serve as a Senior Investigator in the Special Investigations and Anti-Money Laundering unit at eBay. I lead complex AML and financial crime investigations, authoring Suspicious Activity Reports (SARs) in full compliance with FinCEN requirements. My work centers on identifying patterns of fraud, money laundering, and human exploitation, conducting enhanced due diligence, and performing thorough KYC reviews to mitigate risk and protect the platform.Previously, I built and led threat management programs as an Investigations and Threat Management Specialist at Pinkerton, where I conducted workplace violence and threat investigations. I partnered closely with Legal, HR, InfoSec, and business leadership to implement corrective actions, audit policies, and strengthen organizational risk programs. Earlier in my career, I served as a Sergeant and Detective in law enforcement, leading high-stakes operations and investigations into child trafficking and exploitation. At DeliverFund, I conducted open source intelligence (OSINT) analysis and collaborated with NGOs including Thorn, Polaris, Traffick 911, and NCMEC to support anti-human trafficking efforts and produce actionable intelligence for law enforcement and victim outreach.I also have hands-on experience developing AI prompts with strict guardrails to improve detection workflows and threat actor profiling. I am passionate about leveraging investigative expertise, root cause analysis, and cross-functional collaboration to deliver meaningful risk mitigation and safeguard people and organizations from financial crime and exploitation threats.I am always interested in connecting with professionals in AML, compliance, trust and safety, and threat management. Open to conversations about opportunities where I can bring strong investigative leadership and practical compliance experience to the table.

Experience

1. Sr Investigator - Aml Investigations

   eBay

   Aug 2024 — Present · Austin, TX, US

   Independently prepared and submitted Suspicious Activity Reports (SARs) in accordance with FinCEN regulations, ensuring and accurate regulatory compliance- Conducted complex financial crime investigations involving identity theft, child exploitation, human trafficking, and organized financial schemes, utilizing transaction analysis and pattern recognition- Verified customer identities and executed enhanced diligence in compliance with Know Your Customer (KYC and Anti-Money Laundering (AML) standards- Identified red flags and anomalies of fraud, money laundering terrorist financing, and sanctions violations, initiating cases for investigation to mitigate risks- Performed comprehensive background investigations using third-party vendors and open-source intelligence (OS) to evaluate client risk profiles- Contributed to root cause analysis and improvement projects by collecting data and providing risk mitigation strategies- Maintained quality control reviewing submissions from peers, incorporating feedback from internal external QC teams, and adhering to production and accuracy benchmarks- Collaborated across departments in a dynamic environment to meet deadlines, support process improvements, and uphold corporate protocols.

Education

• Texas A&M University

  Bachelor's degree, Sport Administration/Management Minor in Business

  2003 — 2007