T. Chris Todd

Director, Global Value Services Practice @HP

Olde West Chester, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Director, Global Value Services Practice @HP

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Cincinnati, OH, US

Responsible for the strategy and performance of the Value and Support Services Practices, and three programs: Global Customer Experience, Remote Services, and competitive benchmarking programs.

EDUCATION

1983 — 1988

University of Cincinnati

Bachelor of Science (B.S.), Business Communication

N/A

Univeristy of Phoenix

Master of Business Administration (M.B.A.), Business Administration and Management, General

SKILLS

Team ManagementContract NegotiationIntegrationProject Portfolio ManagementOutsourcingCrmProcess ImprovementCross-Functional Team LeadershipLeadershipVendor ManagementStrategyItil CertifiedProgram ManagementBusiness StrategyService DeliveryCustomer Relationship Management (Crm)Six SigmaProject ManagementManagementTeam LeadershipOperations ManagementBusiness Process Improvement

ABOUT T. CHRIS TODD

Specialties: Global Service Delivery Effectiveness, Process Improvement, Project Management, Sales and Solution Development, Contract Negotiation, Sales Strategy Development, Cost Savings Project Leadership, Helpdesk/Call Center and Field Service Experience.

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