Thomas Smith

Program Manager III at Amazon

Role: Program Manager at Amazon
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

About Thomas Smith

I am currently working as a Business Continuity and Transportation Program Manager in Reverse Logistics at Amazon. During my time at Amazon I have successfully launched fulfillment centers both domestically and internationally. I have also had the opportunity to lead continuous improvement projects and have validated over $10MM in annual cost savings for Amazon. I have a passion for personal growth and education and plan to pursue a graduate level degree in the next 5 years. I graduated from Clemson University with a degree in Health Science emphasized in Health Service Administration and a minor in Business Administration in May of 2017.

Experience

Program Manager
Amazon
Jul 2020 — Present
Supported launch of over 60 distributed network sites to support 2020 Reverse Logistics Peak -Developed and managed new trailer prioritization program for all of NA Customer Returns -Developed and managed burn down plan of Amazon and Kohls owned trailers to free up trailers for peak seasons -Developed and managed Quality training and continuous improvement for over 80 distributed network sites

Education

Clemson University
Bachelor’s Degree
2013 — 2017

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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