Twyla Coppedge

Business Risk Analyst | Driving Compliance & Efficiency in Travel and Expense Management | Empowering Teams with Exceptional Service

Role
Business Risk Analyst at UBS
Location
Nashville, TN, US
LinkedIn followers
500 followers
Finance & AccountingView LinkedIn profile

About Twyla Coppedge

I’m a Business Risk Analyst with experience at a global financial institution…

Experience

  1. Business Risk Analyst

    UBS

    Feb 2024 — Present · Nashville, TN, US

    Oversee day-to-day tracking, coordination, and prioritization of business requests and deliverables related to Travel and Expenses.Deliver tasks with accuracy and punctuality, providing support and coverage for team members as needed.Provide exceptional customer service by addressing employee inquiries and resolving issues promptly and professionally.Review and process employee expense reports, ensuring strict compliance with company policies.Educate employees on policy adherence, assisting them with expense report submissions to ensure accuracy.Collaborate with other regions to globally align on T&E review procedures.Maintain up-to-date knowledge of company travel and expense policies, proactively communicating any changes to employees.Manage and audit overtime meal accounts.

Education

  • Middle Tennessee State University (MTSU)

    Bachelor of Science (B.Sc.), Aerospace Administration

Skills

  • Sales Management
  • Administration
  • Sales Process
  • Commercial Aviation
  • Leadership
  • Assets Recovery
  • Administrative Work
  • Microsoft Word
  • Skip Tracing
  • Microsoft Excel
  • Team Leadership
  • Customer Satisfaction
  • Training
  • Insurance
  • Communication
  • Account Management
  • Claim
  • Sales Operations
  • Customer Retention
  • Analytics
  • Management
  • Team Building
  • Addiction Recovery
  • Strategic Planning
  • Operations Management
  • Data Analysis
  • Performance Reporting
  • Negotiation
  • Crisis Intervention
  • Customer Experience
  • Coaching
  • General Aviation
  • Customer Service
  • Claim Investigation
  • Business Aviation
  • Aerospace
  • Cold Calling
  • Time Management
  • Business Process Improvement
  • Risk Management

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Twyla Coppedge — Business Risk Analyst at UBS in Nashville, TN, US | Unifers