Tiffany Casey
- Role
- Director of Performance Improvement at Memphis Area Transit Authority
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Tiffany Casey
Leads the Authority’s Office of Performance Improvement. Responsible for guiding MATA’s…
Experience
Director of Performance Improvement
Memphis Area Transit Authority
Jan 2021 — Present
Manages and coordinates organization-wide efforts to ensure that performance improvement (PI) programs are developed and managed using a data driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. Assures that organization-wide PI initiatives are focused and aligned on improving operational and program efficiencies and effectiveness; participates in organizational strategic planning and provides leadership for PI policy development; provides leadership and coordination for improving the organization\'s core functions and evaluating the impact that systems improvements have on the organization.
Education
Leadership Memphis
Leadership, Commumity Development
University of Maryland Global Campus
Master of Education, Instructional Technology
American Public Transportation Association
Leadership APTA - Cohort Member
University of Memphis
BBA, Marketing Management
University of Maryland Global Campus
Master of Science, Data Analytics
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