Tom Carrington
Service Design Lead @Hargreaves Lansdown
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WORK HISTORY
Service Design Lead @Hargreaves Lansdown
EDUCATION
Solent University
Bachelor's Degree, Multimedia Design
Solent University
Foundation Art and Design
SKILLS
ABOUT TOM CARRINGTON
I’m a UX design lead with over 20 years of experience building design capability and collaborating to create inclusive, user-centred digital products and services.Experienced in Agile methodologies and adept at leading UX activities across multiple cross-functional teams. I pride myself on my open, empathetic, and highly collaborative working style, bringing people together to create digital products that solve real human needs.I\'ve been fortunate enough to work with: • John Lewis• American Express• Toyota• Lexus• Vauxhall• Tesco Bank• Driver and Vehicle Standards Agency• NHS Digital• Child Support AgencySkills:• Workshop facilitation• Interaction design • Information architecture and content design• Rapid and high-fidelity prototyping• Sketching and wireframing• Visual communication• Front-end development and strategy• Web and mobile accessibility • Application of cognitive psychology to design• Usability testing (heuristic and observation)• Qualitative research methods• Quantitative data analysis and strategy
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