Terrell Seaines-Taylor

U.S. Army Veteran| Systems Administrator | Active TS/SCI | SaaS Management | Cloud Services | Linux Administration |Expert in Okta, JAMF, JIRA and Automation | Strong Problem-Solving & Team Collaboration | Passion for IT

Role
IT Service Desk Engineer at ezCater
Location
Medford, MA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Terrell Seaines-Taylor

I am an IT Systems Administrator and U.S. Army Veteran with 23 years of service, bringing…

Experience

  1. IT Service Desk Engineer

    ezCater

    Jan 2025 — Present

    Responded to and resolved service desk tickets for hardware, software, and other technology issues.· Conducted new hire training sessions on IT systems and best practices.· Provided technical support for both on-site and remote company meetings to ensure seamless operations.

Education

  • American Military University

    Bachelor's of Science, Cyber Security

    2014 — 2016

  • Universal Technical Institute, Inc.

    Certificate, Automotive Engineering Technology/Technician

    2007 — 2008

  • Lexington High School

    High School Diploma

    1995 — 1999

  • American Military University

    Undergraduate Certificate, Computer Systems Networking and Telecommunications

    2012 — 2013

  • Gibbs College-Boston

    Associate's degree, Computer Animation, Web Design and Graphic Design.

    2003 — 2005

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Terrell Seaines-Taylor — IT Service Desk Engineer at ezCater in Medford, MA, US | Unifers