Terrell Seaines-Taylor
U.S. Army Veteran| Systems Administrator | Active TS/SCI | SaaS Management | Cloud Services | Linux Administration |Expert in Okta, JAMF, JIRA and Automation | Strong Problem-Solving & Team Collaboration | Passion for IT
- Role
- IT Service Desk Engineer at ezCater
- Location
- Medford, MA, US
- LinkedIn followers
- 500 followers
About Terrell Seaines-Taylor
I am an IT Systems Administrator and U.S. Army Veteran with 23 years of service, bringing…
Experience
IT Service Desk Engineer
Jan 2025 — Present
Responded to and resolved service desk tickets for hardware, software, and other technology issues.· Conducted new hire training sessions on IT systems and best practices.· Provided technical support for both on-site and remote company meetings to ensure seamless operations.
Education
American Military University
Bachelor's of Science, Cyber Security
2014 — 2016
Universal Technical Institute, Inc.
Certificate, Automotive Engineering Technology/Technician
2007 — 2008
Lexington High School
High School Diploma
1995 — 1999
American Military University
Undergraduate Certificate, Computer Systems Networking and Telecommunications
2012 — 2013
Gibbs College-Boston
Associate's degree, Computer Animation, Web Design and Graphic Design.
2003 — 2005
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