Tim Stiles

About Tim Stiles

Visionary, results-driven global technology executive with broad leadership experience driving enterprise IT strategy, cloud transformation, and cybersecurity programs across financial services, fintech, payments, and technology sectors. Proven track record securing and scaling enterprise infrastructure at iconic companies including Apple, Santander Consumer USA, Cardtronics, and Yahoo. At Apple, played a pivotal role in the infrastructure behind the launch of FaceTime and the iPad, led the network architecture that enabled the groundbreaking home-based AppleCare agent program, and was instrumental in achieving the first-ever compatibility of Cisco AnyConnect and Juniper Junos Pulse VPN with iOS and macOS. Deep expertise in cybersecurity, cloud architecture, IT governance, risk and compliance (FFIEC, PCI, SOX, GLBA, NIST, ISO 27001, HIPAA), ERP infrastructure, and managed service models. Skilled at translating complex technology into measurable business value, developing forward-looking IT roadmaps, and building high-performing global teams in fast-paced, highly regulated environments. Currently serving as Senior Director at Trintech, a global fintech SaaS company, where hands-on platform expertise includes leading enterprise-wide implementations of ServiceNow, Nutanix, and Workday alongside a full ChatGPT Enterprise rollout and sweeping infrastructure modernization.

Experience

1. Senior Director, IT Infrastructure

   Trintech

   Jan 2020 — Present · Plano, TX, US

   Trintech is a global fintech software company and leader in AI-powered financial close automation, providing SaaS solutions to enterprise customers worldwide including Siemens, Albertsons, Ralph Lauren, AutoNation, and Walgreens.• Own end-to-end responsibility for design, deployment, operations, and security of Trintech\'s global network and cloud infrastructure, supporting customer-facing financial close platforms with strict SLA commitments.• Led end-to-end evaluation of enterprise AI tools and drove the company-wide rollout of ChatGPT Enterprise, managing vendor selection, security/compliance review, data governance, change management, and full organizational adoption.• Led global migration from VMware to Nutanix, modernizing virtualization infrastructure and reducing licensing costs.• Deployed Palo Alto firewalls globally across all office locations, standardizing network security and strengthening zero trust posture.• Led enterprise-wide migration from Remedy to ServiceNow, improving incident, change, and service delivery management.• Managed all aspects of a full corporate office relocation including network design, security infrastructure, and technology cutover with zero operational disruption.• Implemented ToriiHQ enterprise-wide for centralized SaaS spend tracking, governance, and optimization.• Supported HRIS platform migrations including ADP to UKG and Workday, providing infrastructure, integration, and security oversight.• Developed and executed IT roadmap aligned to business objectives; drove cloud strategy across private cloud, Azure, and AWS.• Championed ITIL framework adoption, maturing Change Management practices across the organization.

Education

• Naveen Jindal School of Management, UT Dallas

  BSBA, Business Management

  1990 — 1993

Skills

• IT Management
• Dhcp
• Network Security
• Network Programming
• IT Service Management
• Change Management
• Network Architecture
• IT Outsourcing
• Saas
• Vendor Relations
• Dns
• Integration
• Ssl Vpn
• Salesforce.com
• Routers
• Ipsec
• Vendor Management
• IT Strategy
• Desktop Support
• Cross-Functional Team Leadership
• Voip
• Help Desk Management
• Data Center
• Acquisition Integration
• Ip Networking
• Professional Services
• Mpls Vpn
• Telecommunications
• Facilities Planning
• Network Operations
• Mergers
• Security
• Team Building
• Management
• Mpls
• IT Operations
• Vpn
• Wireless Networking
• Network Administration
• Juniper