Troy Boado
Advisor - Training @WestJet
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WORK HISTORY
Advisor - Training @WestJet
Vancouver, BC, CA
EDUCATION
George Brown College
Business Administration
SKILLS
ABOUT TROY BOADO
As an Airline Operations Specialist at WestJet, I combine operational leadership with technology-driven solutions to ensure smooth and safe airport day-to-day functions. From front-line Hub Duty Management in Vancouver to implementing enterprise-wide ticketing solutions, I’ve honed a multi‑faceted expertise in: Operational Efficiency: Coordinating 50+ daily flights, optimizing employee schedules via company software, reducing effects of irregular operations through collaboration and strategic planning. Systems Expertise: Leveraging tools like Sabre, ServiceNow & SharePoint to streamline workflows and resolve operational or technically issues effectively. Training & Team Leadership: Designing and delivering training programs across airports functions and operational tools to enhance team competency and reduce errors. I thrive in high-stress, fast-paced environments. I\'m known for encouraging cross-team cooperation during delays, weather events, and system disruptions. I’m also passionate about leveraging data and process improvement to deliver exceptional service to passengers, while coaching my team to succeed. Let’s connect if you’re working on teams in operations, training, or systems implementation within aviation or related industries - you’ll find me eager to collaborate and drive excellence.
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