Tom Banyami

Servant Leader Professional

Role: Manager of Information Technology - U s Desktop Support at Midland Credit Management
Location: San Diego County, CA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

Experience

Manager of Information Technology - U s Desktop Support
Midland Credit Management
Mar 2022 — Present · San Diego, CA, US

Education

University of San Diego
General Studies
1991 — 1992

Skills

Wireless Networking
Peoplesoft
Product Management
Budgeting
System Administration
Organizational Development
Ethernet
Account Management
Leadership
Business Process Improvement
Customer Engagement
Multi-Unit
Training
Customer Satisfaction
Call Center Development
Technical Support
Business Planning
Team Leadership
Leadership Development
Long-Term Customer Relationships
Telecommunications
Networking
Strategic Planning
Social Networking
Management
Team Building
Process Improvement
Office Management
Vendor Management
Budgets
Project Management
Call Centers
Business Development
Help Desk Support
Customer Service
Troubleshooting
Inventory Management
Program Management
Software Documentation
Call Center Start-Up

Contact information

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Work email
•••••@encorecapital.com
Personal email
•••••@•••••.com
Direct dial
+16•••••••87

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Current company

Midland Credit Management

Financial Services · 2.3K employees · San Diego, California, United States

Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery. MCM is the market leader in portfolio purchasing and recovery in the United States. We lead the industry with consumer-centric practices that drive results. In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment. With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India. OUR MISSION - Creating pathways to economic freedom OUR VISION - We help make credit accessible by partnering with consumers to restore their financial health OUR VALUES - We care: We put people first and engage with honesty, empathy, and respect We find a better way: We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results We are inclusive and collaborative: We embrace our differences and work together to ensure every individual can thrive

encorecapital.com

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Experience

Manager of Information Technology - U s Desktop Support

Education

University of San Diego

Skills

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