Taylor Whitfield

About Taylor Whitfield

I am a Senior Product Designer with a strong background in crafting user-centered solutions for complex applications. At General Motors, I led design initiatives for OnStar Safety & Security services, collaborating closely with cross-functional teams to define product roadmaps and implement best practices. My expertise includes conducting user research and synthesizing insights to inform design decisions, ensuring that both customer-facing and internal tools meet user needs.Prior to GM, I served as Lead Product Designer at Centiments, where I facilitated user research and designed intuitive interfaces for web and mobile platforms. My work emphasized creating user journeys, wireframes, and prototypes that align with business goals. I am passionate about inclusive design and have contributed to establishing consistent design patterns while promoting accessibility as a member of the DEIA Committee. With a focus on strategic design and user feedback, I aim to drive innovation and enhance user experiences in every project I undertake.

Experience

1. Senior Product Designer

   CVS Health

   Jan 2025 — Present

   Led end-to-end product design initiatives for enterprise-level and consumer-facing products, from user research through high-fidelity implementation, improving usability, satisfaction, and accessibility• Effectively managed relationships with key stakeholders to ensure a clear understanding of design objectives and address any concerns or issues that may arise• Collaborated with product, engineering, and partner teams to drive design strategy and vision• Develop complex UX designs and prototypes, integrating theoretical concepts into practical solutions.• Created and enhanced the user experience of digital products, with a focus on usability, accessibility, and overall user satisfaction.• Facilitated design critiques and workshops to align stakeholders on solutions• Mentored junior designers, providing guidance on design best practices, processes, and career development• Established and documented design workflows, accessibility, and UX best practices

Education

• The University of Texas at Austin

  Bachelor's degree, Psychology

  2013 — 2016

• The University of Texas at Austin

  Certificate, UI/UX Design

  2020 — 2020

Skills

• Program Management
• Research
• Recruiting
• Teaching
• Data Analysis
• Public Speaking
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Resume Writing
• Leadership
• Microsoft Office