Taylor Foster

About Taylor Foster

I’m a results-oriented business strategist with a strong track record of helping…

Experience

1. Associate Principal, Strategic Account Services

   Availity

   May 2025 — Present

   Advising and guiding our largest provider clients and partners on software solutions, integration concepts, and delivery techniques.• Building out success function and ROI stories to support revenue retention in close collaboration with the sales, product, and finance teams• Engaging with customers to identify case study opportunities that demonstrate ROI• Promoting goodwill and long-term retention by driving operational excellence and offering tailored solutions. • Serving as the primary operational escalation point for complex workflow challenges, driving resolution and ensuring client satisfaction. • Acting as a thought leader in operational processes, guiding clients through improvements that align with their business objectives. • Designing and implementing comprehensive Operational Success Plans that align with the execution of strategic initiatives. • Conducting detailed business reviews, focusing on KPI evaluations, operational trends, and actionable recommendations to address client pain points. • Building thought leadership within operational domains through active participation in industry discussions and advisory boards. • Working with product teams to build compelling vision statements, value-driven strategies, and position Availity as a differentiator• Anticipating the key decisions and change management needed to make progress, craft governance frameworks, and create the organizational alignment and momentum towards a vision• Maintaining a high-level understanding of platform capabilities to advise and inspire teams and customers• Creating dashboards per client on utilization, penetration of products, pursuit plans, and win strategies

Education

• Indiana University Bloomington

  Bachelor's degree, Biology

  2015 — 2019