Taylor Lloyd
Professional Conversation Starter | Passionate Trainer | Operations Maximizer | Growth-Driven
- Role
- Leadership Development Program at Chick-fil-A Corporate Support Center
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Taylor Lloyd
Servant-hearted business professional with 10 years of restaurant experience in all facets of the business. Executed and elevated business operations while developing and empowering a team from various backgrounds. Create intentional moments with the team and guest through being ambitious with our goals and consistent in my day-to-day life.Achiever | Learner | Strategic | Responsibility | Deliberative
Experience
Leadership Development Program
Chick-fil-A Corporate Support Center
Oct 2023 — Present · Atlanta, GA, US
Interim Manager • Protect the Chick-fil-A brand by ensuring food safety and quality, and executing on the Create Raving Fans Strategy.• Assess and analyze current state of the Restaurant business in terms of people, quality and customer service, sales and brand growth, and financial return. Develop a 30/60/90-day business plan.• Recruit, hire, onboard, and supervise Team Members, including, but not limited to, completing new hire and payroll paperwork, labor scheduling, completing payroll biweekly, and performance management.• Develop and implement plan for training Team Members to Pathway standards.• Create role clarity and clear communication amongst the team.• Conduct Team Member performance reviews and create performance management plans.Grand Opening Supervisor• Support Grand Opening process by consulting with Operators on planning strategy and execution of the Operator’s vision for their individual business and the Create Raving Fans Strategy.• Consult with Operators on brand standards, operational issues, their business plans, sales generation, vendor strategy, and maximizing their Restaurant layout.• Recruit, select and schedule Field Talent Staff (FTS) employed by Chick-fil-A, Inc. and ensure that all onboarding documents are complete and in compliance with applicable law(s).• Supervise Grand Opening Trainers, including performance management, and ensure they understand and train Operator’s Team Members to Chick-fil-A operational and brand standards.
Education
Northeastern State University
Bachelor of Arts - BA, Business/Corporate Communications
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