Taylor Pierce
Customer Success Manager @Brightly Software
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WORK HISTORY
Customer Success Manager @Brightly Software
Cary, NC, US
As a CSM, I am a critical client advocate responsible for guiding Public and Private Sector clients after the deal closes and shaping exceptional experiences throughout their lifecycle. I develop, deliver and drive best practices for Brightly products to proactively cultivate adoption behaviors, subscription renewals and expansion opportunities. Delivering data-driven insights to our clients, with industry best practices.
EDUCATION
Living Arts College
Bachelor of Arts (B.A.), Photography and Graphic Design
North Carolina State University
Bachelor's degree, Graphic Design
ABOUT TAYLOR PIERCE
Certified Customer Success Manager
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