Taylor Pierce
Certified Customer Success Manager
- Role
- Customer Success Manager at Brightly Software
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
May 2021 — Present · Cary, NC, US
As a CSM, I am a critical client advocate responsible for guiding Public and Private Sector clients after the deal closes and shaping exceptional experiences throughout their lifecycle. I develop, deliver and drive best practices for Brightly products to proactively cultivate adoption behaviors, subscription renewals and expansion opportunities. Delivering data-driven insights to our clients, with industry best practices.
Education
Living Arts College
Bachelor of Arts (B.A.), Photography and Graphic Design
2011 — 2014
North Carolina State University
Bachelor's degree, Graphic Design
2009 — 2011
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